Terms of Service

You may use this website to learn about heating and cooling problems, find out how our service works and request HVAC service. You agree not to misuse the website, including by submitting false information, interfering with its operation, attempting to gain unauthorized access, or copying its content for commercial use without our written permission. The text, images and design of this website belong to Hooten Air Pros or are used with permission.

Articles, guides and service descriptions on this website are general information about HVAC systems in the Kennesaw, GA area. They are not a diagnosis of your system and not a guarantee of any result, price, timeline or outcome. Every home and system is different. Only a qualified technician who inspects your equipment can tell you what is wrong and what it will take to fix it.

Never open electrical panels, equipment cabinets beyond the filter door or refrigerant lines based on anything you read here.

When you call or submit a request, we gather details about your problem and dispatch an available contractor who serves your area. Any arrival window we give you is an estimate based on technician availability, distance, traffic, weather and call volume. It is not a guaranteed arrival time. Submitting the contact form is a request for service, not a confirmed appointment, until we contact you to confirm it.

Information you give us about your system helps the technician prepare, but the final assessment is made on site.

Hooten Air Pros connects you with independent licensed HVAC contractors who perform the work. Every HVAC contractor we send is licensed and insured in Georgia.

The contractor, not Hooten Air Pros, is responsible for the diagnosis, the repair or installation, any permits the job requires and the quality of the workmanship. Any warranty on parts or labor comes from the equipment manufacturer or the contractor that performs the work, under their terms, and the contractor will explain what applies to your job. Hooten Air Pros does not provide its own warranty on HVAC work.

Pricing for any repair, replacement or maintenance is set by the contractor performing the work. The technician diagnoses the problem and gives you a price before work starts, and no work begins until you approve it. Prices depend on factors such as the parts needed, access to the equipment, refrigerant type, system age and whether the visit is after hours. Payment terms for the work are explained by the contractor before work starts.

This website does not list prices, and nothing on it is an offer to perform work at a particular price.

Hooten Air Pros is an HVAC service, not an emergency response service. Do not rely on this website, our phone line or our contact form for life-safety emergencies.

This website is provided "as is" and "as available." We work to keep the information accurate and up to date, but we do not promise that the website will always be available, error-free or free of harmful components, or that every piece of information on it is complete or current. To the fullest extent allowed by law, we disclaim all warranties about the website, express or implied.

To the fullest extent allowed by law, Hooten Air Pros is not liable for any indirect, incidental, special or consequential damages arising from your use of this website or from your reliance on information on it. Because independent contractors perform the HVAC work, claims about the work itself should be directed to the contractor that performed it. Nothing in these terms limits any rights you have that cannot be limited under Georgia law.

This website may link to other websites, such as maps or manufacturer resources. We do not control those sites and are not responsible for their content, accuracy or privacy practices. Visiting them is at your own risk and under their terms.

These terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute about these terms or the website will be handled in the state or federal courts located in Georgia.

We may update these terms from time to time. Changes take effect when we post them on this page with a new effective date. Continued use of the website after an update means you accept the revised terms. Our Privacy Policy explains how we handle your information.

Questions about these terms? Call Hooten Air Pros at (321) 478-0693, 24 hours a day, 7 days a week, or use our contact page.